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Superpedestrian Help Centre

FAQ's, how-to guides, and troubleshooting tips to keep you moving.

White LED ring

Ready to ride

An e-scooter with a White LED is ready to ride.

Place your hands on the handlebars and push off the ground with your foot.

Once the wheels are in motion, push down on the throttle with your thumb.

If you did not start this ride, leave the scooter for the original customer. If they do not return, the scooter will shut off automatically.

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