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Superpedestrian Help Centre

FAQ's, how-to guides, and troubleshooting tips to keep you moving.

How do I unlock my scooter?

Scan the scooter’s QR code (located on top of the handlebars) via the app to unlock.

If you encounter difficulties scanning the QR code, enter the numeric code into the Superpedestrian app manually by pressing the "123" button.

The LED ring will turn WHITE when unlock is successful. This might take up to 15 seconds.

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