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Superpedestrian Help Centre

FAQ's, how-to guides, and troubleshooting tips to keep you moving.

Green LED Ring

To unlock the scooter, scan the QR code located on top of the handlebars using the app.

If you have trouble scanning the QR code, you can manually enter the numeric code into the Superpedestrian app by pressing the "123" button.

The LED ring will turn WHITE when the unlock is successful, which may take up to 15 seconds.

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